First, all of the installation
First, all of the installation instructions are for an older version, not the version we received. We spent a couple days figuring out how to install the system on our own, and the system works well with some caveats. The app is useless. It would only install on my 2022 cell phone, and it worked for only one day before failing. The app does not work on my 2026 android. I tried to call customer service for help for both the installation and the app, but no one answered. I even left a message and did not receive a call back. Finally, there should be a warning with the "heavy door" setting (which I got since my door was older although in good shape), which, thankfully, I do not need because my dog put his body halfway in and out the door. The door began to close on him and it did NOT retract with pressure. Luckily, I was standing right there because I had to put my full weight into opening the door while he was crying in pain. I will never use that setting again.