woojer.com

shipping was a nightmare and will stop us from being able to purchase products from Woojer in the future. We were not able to get any help regarding shipping and ended up compromising with someone to meet us with the product. It was very odd and felt like a scam though it definitely is not. We just had a horrible stressful experience and more importantly are disappointed that we could not receive help. We were hoping to make purchases as they were released with our passion for VR and AR but we cannot go through that again. DHL was the shipping company. We are inside the US and near Charlotte so surprised it was an issue. Felt as if we were pushed to the side because we had purchased the strap 3 and not a vest when submitting help tickets. We waited on this for 5 months and the hassle was not worth it. Really hope things change and wish the best for Woojer.

I received a text from DHL saying it was delivered but it wasn't on my porch when I went to get it . I sent an email and I haven't heard back from you yet ......

I’ve tried contacting the company and I have not heard a response. My product won’t turn on or even charge.

I canceled them all and received one. Long after ordering and no communication. Also, support via email is a joke. No one ever gets back to you. I got several auto replies.

I don't want to write a bad review, works with my phone. However, it doesn't work with Meta Quest II VR, which is the reason I purchased it.