VIOFO

I had an issue with a refurbished dash cam from an Amazon vendor. The vendor wouldn’t honor the warranty. So I contacted VIOFO. They send out a replacement for my dash cam immediately and had my issue fixed!

I recently purchased the A329T system. When I installed it, I realized I really wanted the A329S that has the cabin camera. I called customer support and spoke with Jessica. She couldn't have been more helpful She walked me the process to exchange, at no charge, the telephoto camera for the cabin camera. The new camera is on the way and I should be good to go in a week or so. Jessica provided a level of support that is rarely seen these days and helped me easily resolve a mistake I made.

Been a pleasure owning this product for about 2 years or so, and then one day the main unit started to not load all the way into the camera screen. Contacted Viofo for support, and was provided more than great service for a replacement unit by Annie. Annie was very professional and thorough with diagnostic of the unit before we ruled out a replacement. I'm very pleased with the service I was provided, and will continue to be part of the Viofo family! Thank you support team!

Great customer service in taking care of what I needed! Thank you, Bill!

I would like to express special thanks to VIOFO-Support for the quick and competent resolution of issues.