VIOFO

Having bought another VIOFO 119 I needed a cable to connect via OBD2. I don't have a Shopify account but an email to customer service and Josie sent me a tracking link saving me the hassle of signing up for Shopify. Thanks Josie!

The product did not come to me working properly, but Annie with the customer service team spent months working with me diagnosing the issues and sending spare parts to help resolve until it was working properly again.

Reached out through chat about a piece that broke 2 months after purchase - was immediately helped by Bill, who sent out a new piece. Thank you for taking care of your customers!

Annie Shi and the customer service team have been working with me on a warranty return of an A229 Plus. Their communications have been prompt, courteous, and very complete in technical troubleshooting procedure. It has been a pleasure to work with Annie. VIOFO customer service represents what all customer service operations should be!

I had an issue with a refurbished dash cam from an Amazon vendor. The vendor wouldn’t honor the warranty. So I contacted VIOFO. They send out a replacement for my dash cam immediately and had my issue fixed!