VIOFO

I had an issue with an incorrect adhesive sticker for my VIOFO A229 Pro Tele. Jessica was very helpful, quickly understood the problem and arranged for the correct telephoto stickers to be sent to me at no extra cost. Very friendly and efficient customer service. Thank you, Jessica!

Camera was damaged in transit, Customer Service acted quick and sent us a replacement unit.

I wanted to take a moment to express my sincere appreciation for the outstanding assistance you provided in helping me set up my new Viofo A329S dash camera in my car. From the moment I reached out, your guidance Nancy was clear, patient, and incredibly helpful. You walked me through each step with such professionalism that what initially felt like a daunting task became smooth and stress-free. I especially appreciated how you took the time to ensure I understood the features and settings, so I could get the most out of my device. Thanks to your expertise and friendly approach, my dash camera is now working perfectly, and I feel much more confident on the road knowing it’s properly installed. Please extend my gratitude to everyone from Technical Support Team involved. Your dedication to excellent customer service truly stands out, and I will gladly recommend your support to others. Warm regards, Roman Brodowski

Having bought another VIOFO 119 I needed a cable to connect via OBD2. I don't have a Shopify account but an email to customer service and Josie sent me a tracking link saving me the hassle of signing up for Shopify. Thanks Josie!

The product did not come to me working properly, but Annie with the customer service team spent months working with me diagnosing the issues and sending spare parts to help resolve until it was working properly again.