TelescopesPlus

Still have not gotten my Eclipse binocular's that I ordered for the eclipse

When I purchased a telescope bundle and case, I was given tracking numbers for each line item. The bundle had a FEDEX number and case had a UPS number. I first received an AC adapter thru FEDEX and then the case thru UPS. Your tracking system then showed that the order was fulfilled. I tried calling the phone number on your webpage several times and it wouldn't connect. I then sent an email to the address on your webpage inquiring about how the rest of the telescope bundle would be shipped so I could track it. I never got a reply. Since I had no experience with Telescopes Plus, I was beginning to think that I had been ripped off. Then the remainder of the order came in the next 2 days. Accessories first and then finally the telescope. No complaints about the products but definitely not happy with customer service when I spent over $1000. Tom Peters, Order 25105

It didn't come with everything it showed

Missing part #18 and I can't get a hold of anybody in customer service .

My grandson has still not received his telescope. The telescope was back ordered and was suppose to have been shipped direct from Celestine. I received information from my credit card company that it was shipped on 3/24/17. Tried to contact David Powers and have received nothing from him. Just want my order.