www.teds.com.au

Teds, It’s taking too long for your delivery service, I’m trying to support Aussie business and not use overseas stores for camera items, it was a choice to do so, but I chose Australian stores, and I chose Teds, to support local. I recently purchased items from another popular Australian business and by golly they are fast! within 48 hours they deliver with standard postage, so I’d like Teds to be able to do the same, so I can avoid shopping overseas or els-where, I look foreword to better and faster delivery from you in the near future Teds, thank for listening. thank you Richard Capamagian

Tried to buys used camera and had asked for details... unfortunately never got a reply. Not buying a $$$ camera without any details!

This review is purely for the customer service. My camera is great. I made an order in January and only just received it. It is now May. I waited months for my order with no updates on changes to the arrival date, unless I chased them up myself. In the end I submitted an email, Product Review review, review on the website under the product I purchased, and reached out on Facebook messager to try and get some answers. I had also looked up on their website to see if there was any stock and there seemed to be a couple in stock, for in store purchase only. This was pretty frustrating considering I had already paid and been waiting months for my camera. Thankfully there was quite a lot more communication through the Product Review review and I was able to get some actual information on when the product would arrive, which was miraculously that day. I would not buy from Ted's again and I would advise my friends and family against purchasing from Ted's.

The shipping took months. I was not told it was a preorder/ wait item until after the purchase, and then when it was in stock, they "missed my order". Thank goodness I wasn't waiting on it urgently & could make do in the meantime. Happily, the item works. Which is great seeing the one I bought from them last time was 4 years old and packed it in.

Nice people on the phone but the web site is not kept up to date and things it says are in stock aren’t. Please improve