www.teds.com.au

The employer I dealt with in store was really rude, and the other employees stared me down and made me feel really uncomfortable. None of them seemed to like their job or want to be there, highly recommended you find new jobs if you don’t like the one you have.

No updates on lens warranty posted end of June. Wondered if I could take the lens away on holidays with me in October, but thats out of the question now. It would be nice if requests from customers were acknowledged. Instead, my mail box is peppered with email on sales. I even have one attached to this survey. Recommended for me??

Article was ready for dispatch for a long period of time before it left the store.

I was completely surprised when my product arrived, very fortunately I was home. Yes I’m extremely happy with my product, however I did not ever receive any notification that my purchase had been dispatched until the delivery was at my front door.

I give Ted’s a 3 star overall, the customer service at Elizabeth st and Highpoint stores I give 5 star’s, it is fantastic with a catch. For five years I have used both stores and for 5 years both stores have been short staffed and it is hard to get service as the staff are run off their feet. Online is two stars, the secondhand sales online don’t reflect store stock and I often get an email that stock is not available. Online chat is hard to use, border line rude to talk too . Still Teds are my favourite shop, but I know they have limitations and I have to make sure I have 40 minutes spare if I am going to the store.