www.teds.com.au

I asked for a refund because I didn't even receive the item, but I still haven't received a refund. I didn't receive from you every day that I was going to refund it, but I only received a review email. Worst service. Please cancel my order ASAP and refund me.

I placed an order on 29 June 2023 and received it on 6 July 2023, however it was not the lens I ordered so sent an email to that effect. I had no response until 24 July - I was told a replacement lens would be ordered for me but as of 18 August I still haven't received an update on the status of my replacement lens, which I bought specifically for a trip in Sept. I will never be ordering from you again

I ordered a canon lens in April and still have not received it. It is not likely that I will order from Ted’s again

My delivery wasn’t delivered even though I was home. They sent a text saying that they left a card with information on how to contact them - they didn’t do that either. I had no contact from Aust Post and no idea how to contact whoever for more info. If I hadn’t gone in personally to the post office to ask them what I should do I wouldn’t have known the package was left there. I will never be using your online service again.

First time that I ordered on this website and last time for me. 2 orders not arrived on time, you paid $20 extra for an express shipping but you’re just losing money. I had no tracking number, no emails to let me know that my order was on the way or arrived at the collect point. Terrible service, I don’t recommend.