www.teds.com.au

Teds is the absolute worst company/customer service I have ever experienced. Every time I have interacted with this business they have screwed up. 2 years ago I had film developed and they gave me 3 rolls of someone else’s film. They made it so difficult to correct and wouldn’t even refund me the $6 for the USB they made me purchase… for someone else photos?!? Also major privacy concerns there? I swore I would never go back there. And then just last week I bought 2 Polaroid cameras for my wedding. Only 1 got delivered with a different invoice to the one at purchase. I was not refunded the missing camera or even notified by teds that only 1 camera was sent. Instead it took me numerous calls and emails to Teds (emails were never responded to btw) to find out 1 of the cameras were discontinued. They told me another camera would get sent out asap which I agreed to. No camera ever turned up. Another million emails and I finally got a refund for 1 camera. Meanwhile having to purchase another camera elsewhere for my wedding. And never any kind of compensation for their stuff ups or absence of communication. Like drawing blood out of a stone with Teds. Never ever again will I purchase from the business.

I ordered and paid for a camera on line. No order confirmation received. Now answer when calling. 3 times on hold for more than one hour before giving up. No replies to multiple emails. The chat bot was no help at all. Finally found support from the local branch. Then noted the same product being advertised for $100 less than I had paid, even before I received any confirmation.

in store was unhelpful (originally gave me the wrong battery and charger) and i tried for a week to contact Knox to reserve an item and they never answered their phone. Bought an item online, took a week to get a response that the item was unavailable, then another week to get my money back.

6 weeks and i am still waiting for my orsdr!

the online "service" is not - no one answers No response Take money - no response - no product