The live representative was hard
The live representative was hard to get to but when I had to send a picture of the wrong charger to the live rep I would get disconnected and had to start all over with another representative thankfully they went back through the previous conversation so I didn’t have to keep repeating myself I had lost connection a few times but they all were very good and very professional and I got my charger in the end. I really think they should put charger on website it probably would of saved a lot of time and me getting frustrated with loosing my live chat room so many times when my order wasn’t completed.