sinopetech.com/us

Shipping was fine, easy purchase

I switched to a TH1300ZB from the traditional, manual, GE thermostat. I'm using it through a Hubitat hub. Very easy installation and setup; I like how it looks and how it can also show the outside temperature. The only criticism I have is that the "air temperature sensor" in the unit seems to work very erratically - apparently influenced by the unit itself going on and off, before the actual air around it being affected. I ended up relying on a separate and more reliable air sensor in the same room to micro-manage the thermostat behavior, and it works perfectly well.

Easy transaction and good shipping

Instructions for setting up the app to control the thermostat could be better explained

The Sinope WiFi thermostats are great. They are exactly what I needed for my vacation home. I live a good distance from it, and needed a way to warm up the house well before I arrived. These are easily set up and controlled from their app, and allow it. It also provides a monitor to see what the temperature is, and make sure I didn't forget to lower it when I leave. While the thermostats are great, the Customer Service leaves something to be desired. They are not exactly "user friendly" to existing customers.