Simcorner Canada

Please advise what the phone number will be for my new sim card with the appropriate country code.

The delivery was quick! The usage was great! However it wasn’t set up and ready to go when I installed it. It took about 30 hours before it was recognized. That was after hours of trying various things and research to see why it wouldn’t work. It’s extremely frustrating as I was at an airport in a rental car without wifi or connectivity or phone and couldn’t get my phone working for gps or anything else. We incurred roaming charges on my husband’s phone so we could get to our hotel. It was 11 pm. So we incurred two days of charges …. That night and the next morning trying before someone at SIM Corner finally registered my SIM card! Once it was registered all was good. But I was so angry by that point.

Though the purchase included unlimited calls and messages within the 15 days for European Union as advertised, the actual fact is that calls did not go through. Since the phone number given was a French number, many calls to Portuguese or Spanish numbers at local restaurants did not go through. Thus, the result is that the eSim was only good for data, not for phone calls. With that, the price is quite expensive for just data usage.

Only one of the two cards that I purchased would activate on time, necessitating another sim card purchase. In the past I have used SimCorner and been completely satisfied, but on this most recent purchase only one would activate. All their instructions centre around one card purchase and there are no instructions for two card purchases.

I bought six European Sim cards for our two-week family vacation in France. When I received them, I was very disappointed to read that I wouldn’t be able to call in Canada with these SimCards. What about if we need to call our insurer? What about if we need to call our bank because we lost our wallet or the government if we lost our passport? I did not see a mention on the fact I could not call Canada when I bought the cards. If I had, I wouldn’t have bought them for sure. Also, we could not use two of the cards as one phone was an older iPhone and the card did not work and the other phone was a flip phone and the card did not work on it either. The only positive thing I can say is that when I wrote, I had a quick and clear response from the customer service. That is it and all this makes me say it is worth a ‘Bad’ rating instead of ’Terrible'. I will never buy a SIM card from your company again.