HORRIBLE EXPERIENCE! 1. OCT 13,
HORRIBLE EXPERIENCE!
1. OCT 13, 2026: I ordered a common expensive power strip used for sensitive electronics. I was charged for the correct item.
2. OCT 16, 2026: Wrong item delivered. A crummy regular power strip, not good for sensitive electronics. I paid for the other more-expensive item that I needed, and as the INVOICE stated.
3. OCT 16, 2026 (same day as delivery): I sent Signal Boosters a DETAILED EMAIL WITH PHOTOS describing the situation.
>>NO RESPONSE TO MY EMAIL WITH PHOTOS<<
4. OCT 19, 2026: I called Signal Boosters and talked to Sales/Customer Service. I believe I spoke to "Michael," and gave him a detailed explanation of this situation. Michael said he'd pass along my complaint.
5. IN THE MEANTIME: N-O-T--H-I-N-G. No response. No communication of any type from Signal Boosters. No Product. Nothing!
6. OCT 26, 2026: I sent ANOTHER email to Signal Boosters, similar as the first, with a very detailed description of what occurred, including two photos of the wrong power strip that was delivered. NO RESPONSE!
I have tried MULTIPLE TIMES to contact Signal Boosters to get resolution to a SIMPLE PROBLEM. All my paperwork is in order. I just need the correct power strip for my sensitive electronic equipment.
BUT SIGNAL BOOSTERS WILL DO NOTHING! And refuses to even communicate after a sale is made.
HORRIBLE!