www.rel.net

I had an issue with 2 Rel Subs so I contacted them for help. I received an email response in less than half an hour from Rachel who told me her colleague would be in touch to help me. Sure enough, Wendy then looked after me and replacement parts were delivered to me free of charge two days later! Proper old school customer service. Many other companies could learn a thing or two from REL. Many thanks

Rel make one of the best subwoofers and this is my third pair of them. Their after sales and technical support is amazing and very effective.

我查詢產品的製造年份，很快的就得到回應！有效率的服務，令人印象深刻！

Support was informative and very friendly. Just took a few days to get an answer. Thanks again.

It was a pleasure. The difficulties that I experienced were on my end. Yet, Alexander "hung in there" with me and taught me how to rectify my problem. He assisted with shipping procedures (both ways). Coordinated with REL repair personnel and now I have a "brand new" sub. If there is a customer service/repair process superior to the aforementioned, I don't know of it. REL and Alexander couldn't be better!