Native Union Online Store

Native Union Online Store

4
Based on 429 reviews
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Sarah R.

Regret this purchase

This charger looks beautiful but performs terribly. I consistently go to bed with it charging and wake up with a phone that has less than 20% battery. Somehow it fails in the middle of the charge.
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Emmett H.

Returning Products

Im still trying to return some products from my order because they don't fit the right model computer and was not stated clearly.
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David W.

Only one of the two

Only one of the two cables I ordered was delivered despite the delivery paperwork saying that there were two
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Wes M.

Offered & sold 1-3 day

Offered & sold 1-3 day express shipping knowing it was not able to provide it. Non-cancelable processing is not client friendly. Customer service was prompt but was merely a reply and not a service at all. Will not recommend.
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Kenney G.

You asked for this feedback!

I ordered an incorrect cable and had to return it. Your return process is, by far, the worst I have ever experienced. Your process mandated me to pay for return by a carrier I do not use, and to notify you when it was delivered. The help phone number you provided never answered the phone, and never called me back. I ended up returning it to Best Buy, and accepting less value in return just to get it off my plate. I will never order a product directly from you again.
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