Lorex PROD

Good product but customer service I would like to give it a one in rating.

It took them a long time to provide me a tracking number (over a week) I called to see what was going on with my order and I was routed to South America. The gentleman was very nice but there was a language barrier, kind of frustrating on my end

Unlable to use voucher code one-time-use 10% discount code: LXR8X1NBBV

U could have sent instructions how to change out the bigger hard drive.

Good customer service. Bad app, I have 1 bad camera that I told your people about, was supposed to get a email so I can send pics of it at night time,never got it