idjnow.com

Staff is friendly and very professional. Customer service is great. Return were painless.

What I’m pissed off about is you guys shipped me my speaker covers amazing I was really happy you also shipped me a set of speakers we did not order. Me being the honest person that I am contacted your company and informed you guys of the error you issued me return shipping slips and I ship them back to you. Not even a thank you for returning merchandise we didn’t order. We also we’re not charged for those speakers.

I was quoted $800 for an item last year. I called 2 months ago and was told it went up to $825. I called again this week to finally purchase and was quoted the retail price of $1099. No wonder this place has horrible Google reviews! Very disappointed!

The guys are great that work here and the store usually has a decent stock of everything you need. Even their pricing is good on most items. The only negative is the return policy. It’s why you might want to use Sam Ash or Guitar Center. If your not sure about the purchase, think twice before buying here because you won’t be able to return for a refund, only store credit.

I purchased speakers as a birthday gift and received the wrong product. I purchased 8 inch speakers which were aprox. $300 and received 3 inch were about $77. They came in a huge packing box with no product info on the outside which I wrapped and gifted. I returned the product and receive the correct one with no issue from the company but it was a big pain in the butt and the bday gift was a flop. Nothing was offered but a "sorry". I assume this was an honest mistake but it made me think twice about the company since this was my first experience with them.