Shopping was good, but surprises
Shopping was good, but surprises were not. It is really important for the customer to understand what exactly he will received. I live in Europe and your product is designed to work only in the US. And above all for shipping outside of the US it is really important to have in advance how much Country taxes you will pay! In my case it was 50% of the price of the product which has a huge impact on satisfaction of product. Because price and product aren't dissociable in the customer satisfaction.