www.hypershop.com

Customer service poor. Item not up to scratch.

It's about the customer support for me and this was severely lacking.

I requested to see if I could pay the difference and get the battery pack by itself. I was told I will need to purchase the combo and return this separately. Inconvenience for sure and now I am considering to not get the battery pack.

So far, I feel like I spent over $120 and got a dud. If possible, I would like to exchange the dual display adapter for an equivalent dock that works with Windows, and I’ll find another solution for the M1 MacBook Air situation.

waiting on response for return/ warranty