mygeeni.com

I've been having trouble with the doorbell, customer service wont give a call back. I need a refund ASAP.

Unable to get my problem resolved.

We order a 2-pack of the outdoor cameras on July 20204. One of the cameras arrived defective. We tried all the steps suggested and the camera wouldn't work. It took over 2 months for the support team to deem the camera defective and after that they told us that they would mail us a replacement. Today is February 19 2025 and we haven't receive anything. We call every week to check on the status of our replacement. The answer is always that we don't know, we will contact warrant and warrant will reach out. No one ever reaches out. We bought the store feature for the other camera that worked and the detention feature is poorly designed. Sometimes it misses big objects, cars, people and other times, it detects thing small as a ball. I had packages delivered and no recording of anyone walking up to the house.

Awful. Will never buy products from your company website again!

Very disappointed