I have to talk in
I have to talk in generalities as I'm a bit too lazy to look up specific numbers. Shipments are usually unbelievably quick. Something happened with the last shipment as it took over a week to arrive. I think the problem was with the postal system. I have noticed that your prices are significantly higher than years ago. I used to be amazed by how low they were. This is no longer the case. In the past, I would occasionally encounter a cartridge that didn't work. Because they were so cheap, I didn't worry about this. Now, fortunately, the quality of cartridges is excellent. They appear to work all the time. Bottom line is that I will continue to buy your products. However, I feel that you should make efforts to lower your prices or give price incentives to repeat cuntomers, etc.