*** FAILED REPLACEMENT INK CARTRIDGES ***
6/22/20
Dear House of Toner,
Today, I installed your replacement ink cartridges (ORDER #597842 SHIPPED 5/26/20) into my Canon printer.
I began printing my 10 page document, when suddenly after printing (7) seven pages, my printer indicated- "check ink- black ink is out" 240XL.
Impossible! I just installed it!
I opened the cartridge beds, removed both ink cartridges, color & black, and followed the instructions on your cartridges that said, "Ignore low ink message by Clicking "OK" or stop/reset"
When I went to reinstall the cartridges, I was shocked to see the black cartridge had leaked black ink all over the cartridge bed and interior of my printer.
In spite of the situation, I cleaned the cartridge returned it to my printer and attempted to resume printing. I was given "Check black ink" indicator again! This cartridge is DEFECTIVE beyond a doubt.
I tried to finish printing my documents by using the "color" cartridge and that too FAILED. I have to conclude that BOTH cartridges are DEFECTIVE.
I feel at this point, a complete refund, or replacement, of both cartridges would be necessary.
I have never used "reconditioned" toner/ink cartridges before this experience, and must say, I'm not impressed.
I look forward to hearing from you soon regarding this situation.
Penny