Ryoko

I did this survey once and I was sure there would have been a reply. The hook up was a nightmare and I still haven't gotten the thing working. I am technologically challenged, severely, but I do manage to get things done but getting this wifi working is beyond me at this point. Can't get in to my account to change password or user name. Carolyn Mullin cmisnurse@aol.com

I canceled my order within a few hours of making it but they didn’t take any notice of me and proceeded with it. I asked for it to be canceled again before it was shipped but they still proceeded with it. Now they are telling me the delivery people can’t find my address. I think it is a scam.

Couldn't open account and change user name and password. Then circumstances made it impossible for me to contact customer service yet. I would like to be able to use the personal wifi at some point.

I am having difficulty in making my device work properly. I have spent a number of hours trying to sort it out where it tells me everything is connected but not to the internet. The last attempt i was told that from your end - support - no - it is all working fine.

You have not delivered my SIM card!!