Ryoko

You have my request already

Hi, I am so sorry, I do not know what I am doing? I cannot get the internet, Ryoko is loaded, however it says no internet connection? I know it is me, I am doing something wrong. I am having all sorts of problems connecting to the internet with our WiFi .

Disappointing, apparently used up all free data try ing to sign into management a/c, ordered more data $21, assume being mailed to me, so haven’t used product yet

I am so sorry to write this but you asked so I’m telling you the truth! My package arrived slightly damaged but your customer service team was quick to respond and send me a new Sim card I installed the Sim card in great anticipation Hats off to your customer service team they have been very responsive this far It took a while it kept looking for the Internet? I decided maybe the Ryoko was not charged enough so I gave it a good charge and lo and behold I now have the Internet that’s the good news ! But it ends there!! The bad news is yesterday I walked all of 250 yards from my house to our clubhouse to try it out and it was useless Neither my iPad nor my phone could find the Internet There was nobody else there so no interference So my gut feeling is it’s just a very weak signal and not worth the money I spent so sadly I cannot give you a good reference at all and now I ask for my money back since it is less than 30 days And all the good customer service in the world is useless if it doesn’t work?? Thank you Larry

I refused the item when it came. I tried to cancel before it was shipped, but they sent it anyway. When I checked out the website, my computer said, "DANGER - GO BACK" I found this to be a suspicious site from China. Now I get many emails from them. I will be blocking them.