Fraud: Illegal Added Charges to my Capital One Account Refused Order
From: dj.cornerforcoaches@gmail.com
Sent: Tuesday, May 10, 2022 @ 16:25 CST
Subject: Fraud: Illegal Added Charges to my Capital One Account Refused Order
I made an order for one item and someone changed my order to 5 and max out my credit card. What a scumbag you have as a employee to cheat a customer. I refused the fixed added items and sent them back unopened. I demand a refund. Your office received your returned package back on May 6, 2022 at 8:10 am in New Jersey where it was mailed to.
I found out about the change you made two days later when I received a receipt telling me about the 5 units being shipped instead of one unit as I was expecting. I immediately called your customer service and made complaint and told them to cancel my order.
I also contacted Capital One Credit with their fraud department and explained what took placed from your companies sneaky addition to my order and told them I have requested cancellation and that this is a complete sale of fraud.
cc:files