Focus Camera - Magento

Return was approved and RMA issued but Post Office will not accept the package as addressed.

My laptop came in defective. Will not boot. Called Customer service several. No response to phone or email I returned the merchandise by next day UPS, still no contact with me. I really thought the company would provide me with information regarding the order. I am so disappointed Can somebody just tell me something? Ordered via Overstock order no 199278055 returned via next day UPS with RMA #198278054A to Focus Camera'S 905 McDonald Av., Brooklyn, N.Y. 11218 Looking forward to your timely intervention Ruth and Olajide Owopetu

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Your add misrepresented the product I purchased. It listed a stand alone graphics card included with the computer I ordered. Once I receive the shipment, I noted the missing card and sent an email to Focus regarding this. I received an email in response which apologized for the inconvenience, saying that it was a listing error on the website, and noting that a prepaid return shipment label would be sent under separate email. I've not received that email to date.

In search of headphones, I got to this site. But the description of the goods was not complete, including the name of the model in the title was not completely indicated. But the photo said that this is what you need. The only thing that stopped me is that there is no where or what was not said about the fact that the goods are new or refurbished but also not a word about the guarantee. I asked a question in live chat on the site. In response, silence. No answer. I wrote to the post office. After a while I received a response with confirmation information. I was pleased to go to the site to make a purchase ... and what I see ... the price during or after my correspondence grew twice! To my question why? I received two answers: 1 - it was an action and 2 - it was a mistake in the price. sumptuously! But what have I to do with it? I could not buy because the site did not provide full information. But I did not sell headphones at the old price because it's a mistake. perfectly. In a regular store I would receive a check and at one point went satisfied with the purchase. I think that this store is obliged to provide me with the goods for the price that I found and about which I corresponded. And then inside of you to understand. For mistakes should be the one who describes the product on the site and not the buyer. It was not pleasant to have such an experience and was sorry for the time spent on correspondence. The matter is not even in the price, but in principle the relationship to the buyer and work.Sincerely.