The DJI 4 Pro is
The DJI 4 Pro is an outstanding piece of technology - top-notch quality, easy to operate, and it arrived incredibly fast. I’ve been really happy with the drone itself and the shipping experience.
What dampened the experience, though, was receiving a promotional email shortly after my purchase, advertising a sale on the exact model I bought. I reached out to ask if the price difference could be honoured or if I could receive a credit, but was told this wasn’t possible due to DJI’s own pricing policy.
While I understand policies are in place for a reason, it’s disappointing as a customer to learn you just missed a deal - especially when that deal is promoted directly by the company. Suppressing promotional emails for recent buyers could go a long way in preventing this kind of frustration.
Product: 5 stars
Customer experience: 3 stars