There is a reason they stay in business
I’ve been buying gear from these guys for years. My purchases always arrive on time. The occasional back order is dealt with effectively. The demos I bought were indistinguishable from new. Any advice I’ve been given is spot on and their demeanor on the phone is always cheerful and helpful. I miss brick and mortar audio stores in my part of the world but these guys are the next best thing. They may not have everything I want but it’s close.