Audeze

Broken sidet tone. Ended up using other headphones when I've to communicte with people.

An excellent device but a faulty sample. Sadly, there is no warranty, it is only fictional. The device is DOA, and the only way for the warranty to work is to pay shipping back all the way across the ocean on your own expense, which is approx. 2x the device price, plus the import customs once again. A sad story how a $99 device can break a friendship with a company that I bought more than $10k products for the past 7-8 years.

BAD MIC My mic cuts in and out all the time, and sometimes I hear nonstop static.

Worst customer service ever

I asked for a cancellation of the order however the agent left me without information for days and afterwards got a notification that the order has been shipped, which was already a bad start. note that from my country, we can not ship items to the US so I was stuck with them. To add to that, headphones sound great however I get a popping sound or a crack when the device is at full volume. Shame really.