Audeze

Hi Tim & Audeze team, it’s now October 29th, 2025 and I still have not received the replacement earpads for my LCD-MX4. We’ve had: the first shipment returned by PostNL due to late customs notice the second shipment stuck with UPS because of repeated address issues multiple delivery attempts and corrections months of waiting and back-and-forth At this point this has taken several months and I still can’t properly use headphones that cost several thousand euros. That’s honestly getting absurd. I need this resolved now. Next steps I kindly request: Please send a new set of earpads with the correct address printed exactly as above Mark it clearly as Warranty Replacement – no commercial value Use a shipping method with digital delivery confirmation & editable delivery info (UPS without editable address field in NL is not workable) If possible, please share the new tracking link once shipped. I really appreciate the effort so far, but this needs to be solved once and for all.

LCD-S20 I bought yours expecting excellent sound quality. It's the opposite. The sound quality is on par with the cheapest headphones. I regret the purchase.

Still waiting on response about my headphones that broke after a week of light use.

Had to pay 75€ extra because of unclear instructions for shipping for and already 360€ headset (that is way to fragile)

It was just an overall bad experience and I don't plan to ever purchase from Audeze in the future.