amcrest.com

You wait on hold a very long time to speak with a person and you won't have a lot of product in stock.

I recently ordered a copy of the Blue Iris CD. It has been about a month now and I still haven't received it. Support has provided no feedback on where it is or how it has been shipped. I am extremely disappointed as all I really need is the product key. I've asked was it shipped via Postal or Courier? No response. If it was shipped, is there a tracking number where we can trace the package to? I hope this response gets someone attention who can help resolve this issue.

It’s been 10 working days and I still haven’t received my security cameras. Shipping was 7-10 days. No email updates or anything. I’ll look elsewhere next time

Purchased the Amcrest doorbells with Blue Iris Amcrest version. Set up should be easy. Doorbells work thru the app but not with Blue Iris. Worthless investment of $200 for 2 doorbells. Contacted Blue Iris support and they blame the hardware.

I purchased so many thousands of dollars of equipment, I find it quite appalling that simple return authorization request for two cameras that were completely non functional and did not perform to the specifications outlined in the spec sheet. My sales person indicated that she would follow up but i have not heard a single word since placing my last large order. Seriously considering switching to another brand completely.