amcrest.com

I received a bad doorbell camera and have been waiting for over a week for an RMA. Had I purchased the camera through Amazon I wouldn't be dealing with this.

I have various devices from Amcrest. Ordered a Chime. All the instructions say how easy it is to join the network. NOT when SN# does not identify the device. Called Customer Service.. Sorry can’t help you. Need to send an Email- Waited 3 days and finally and long explanation of manufacture error, please submit a formal request for return authorization! Really!!! Horrible customer service!!

My credit card info was used to make an unauthorized purchase a few days after the Amcrest agent collected my info and charged my card for the cams. The card used was new and never used in any other retail location or online. Amcrest was the only company who had my card info for this purchase. I will not be buying through their site again.

I recently placed an order on Feb.12,2021 (order#110086163). The following morning I called and canceled the order. I was told that my order was successfully canceled. That statement was untrue because I received my cancelled order. I just shipped the order back following the return policy instructions I received. I am out $30 and I have no cameras! I will never purchase another product from your company and I will tell everyone I know how your company treats the customers

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