My satisfaction with Kangaroo is almost complete, only multi-home management is missing...
I have been using Kangaroo for 2 years now with a Front door kit and an 8 piece kit. It does its job perfectly, it is lean but agile, and the app is already quite comprehensive. However, I can't walk past by the super annoying issue that you cannot manage more than 1 homes from your app, which is quite an issue. I don't find the current interim solution acceptable (have 2 registrations on 2 separate devices with 2 different phone numbers & emails), because I cannot follow and supervise my homes from the same device. Other minor things that keep bugging me:
- No possibility to diversify Siren voice prompts (I want to hear doorbell ringing, but not "doors and windows armed" late at full volume)
- In Europe quite many functions (e.g. 24/7 Professional Monitoring, HI Discount) do not apply, and still the premium plan costs the same as in the US
- Water & climate sensor's humidity measurement seems a bit off, my dry home is at 70-90% humidity levels constantly, therefore I had to turn off the humidity alarms completely
- Shipping fees to Europe are quite steep