Malwarebytes Support Team

Malwarebytes Support Team

4.5
Based on 326 reviews
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Patricia R.

Frustrated

I had to change my credit card which I used for payment and it was, for me a very difficult challenge. I had a difficult time trying to make the change. I only hear from you when you are selling more services, or at the end of the month? when you inform me there have been no problems. I used the password that I had written down, I keep a log of all passwords, as it is impossible to keep track of all of them. You wouldn't accept that password. When to try to obtain help from a human being, I was stymied. I tried to reset the password and that didn't work. I was very frustrated. When I finally able to make contact with a support person, he was very helpful, but he asked for some code that I had no idea what it was or where to find it. Again when I contacted him again, he was very helpful. When I recently looked at an add, I was informed my password, which I had recently reset was incorrect. Your security is so tight I find it difficult to to deal with. I am 84 years old, I am pretty good on the computer, but I am not as swift as a younger person, and was very frustrated by your system.
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Kathleen D.

I don't know to not

I don't know to not have it reopen automatically.n The tiger day I received a threatening online msg to send them ?? bit coin or else!!! but don't know if the was caught and deleted by malware. It scans so quickly, it's hard to tell if all the objectionable attempts at contact are caught by Malware. Am not technically competent to deal with online frauds, etc. Thnx for asking
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Donna B.

It is not protecting me

It is not protecting me always says I have no problems but my access password is not recognized and I do not receive my verification codes. The codes are not going to my email and it is on my safe sender list. Also says that I am logging in from a different area other than Vancouver when I live in Yellowhead County, Alberta Canada
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stephen J.

You gave me a refund

You gave me a refund when I no longer use your product
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Sergio C.

será que sei usar ?

bom dia AMIGOS! eu nem sei se esse aplicativo esta em funcionamento ? se está instalado ? sei que nao quero nada de virus ou outro mal feitor em meu computador , assim crico em qualquer Programa que me aparecem para evitar . Voces foram um dos dezenas que aparecem .nem sei se sao compativeis ?
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