Malwarebytes Support Team

I like the protection you provide but the internet communication is weakly adequate for seniors like us who need to speak with a rep to understand what is happening. Please consider having a help line with people to people when the electronic format is not adequate.

I have already given my reasons yesterday.

I would like to talk with someone and it is not easy to understand which product is doing what.

I am disappointed that I cannot seem to sync my multiple Malwarebytes installations across platforms I don't want any help. Currently they are all not aware of each other but I am protected.

The recent using of 10 gigabytes by the site in a fault ....and then the company not informing us straight away has left me with less confidence in the company. I was several days in distress thinking that I had been hacked! But then I found out on the Internet what had happened. When I made enquiries by a complaint ticket it was confirmed what had happened. Malwarebytes should have informed all their subscribers immediately to save all the anxiety and stress - especially for we pensioners who don't understand IT!!!