PolarPro

Glass is outstanding, however the twist on magnetic feature was a deal breaker for me. Not good in situations when you need to change quickly. Also very bulky.

The last two, maybe 3 products I've ordered from Polar Pro almost seem almost like Kickstarter programs since I send you money (unlike Kickstarter, there's no "Earlybird Discount") and then wait months to get the item. Meanwhile, every other filter company (like FreeWell, K&F, Tiffen, Newer, etc) have product ready to go on their websites and Amazon almost on the day the camera/ Drone is released. The worst problem I have now is the unnotified delays. . . as in the product I ordered was supposed to be shipped on one date when I ordered it but that day has come and gone. So I check on the website only to find that the ship date has changed. I contact Customer Support to be told, "Oh yea, there have been manufacturing delays, sorry". A notice would have been nice, just saying. At one time, Polar Pro's premium quality made them worth the higher cost and potential wait but to be honest, I have a hard time these days differentiating them from products costing half as much, that arrive a couple days after you order them.

Delivery says 3-5 days, but arrived to me at the 10th day. Inaccurate estimation and the tracker lacks information.

Placed order for Polar Pro Luna Ultra filters back in mid-July. Supposed to be shipped by August 20. Received email that the new ship date is estimated by late September. Had to cancel order, and order competitor ND filters, which have already arrived.

I had a specific list of filters I wanted. It took two days and multiple messages to even get close to resolution. The ai bot generated a perfect response, however, part of the list you no longer sell which makes no sense. Who wants to spend that much money for an incomplete product? Summary: polarpro made it difficult to determine what to order, difficult to order it, limited product availability, and all at a premium price. I bought the exact same system from Nisi, logically prepackaged, technically as good, easy to order, delivered quickly, and at a much more reasonable price.