PolarPro

PolarPro appears to completely rely upon their “influencers” on their vague product descriptions and the contents of “What’s In the Box. ” Frustrating - very frustrating. I had to send multiple emails to gett he tech specs and what’s in the box contents. There is no direct speaking to anyone at PolarPro except for email and perhaps a chat, but the email is generally not answered until the end of the day or the next day. Frustrating. The PolarPro store is not run nor shipped by PolarPro but by Shop. And unfortunately when I hit purchase of a $700 order, it did not give me payment options but automatically used my last Shop payment used - so the incorrect credit card was used. PolarPro told me to contact Shop to rectify - but I was unable too. Like I said, great products but their customer service and order fillment process sucks. Poor technical product descriptions and order fullfilment process benefits the company but not the consumer!

Although the right size for my lens, it fits extremely tightly and is very difficult to get on and take off.

Disappointed

Love the concept of the case. Love the grip and filters. Was upset that more lenses and filters were not added to the polar pro catalog. As I wanted to make this a full film and video kit. Positives are that the case works and feels good. Not nearly as bulky as other options and the quick filter change is really nice. The containers for the filters is also great.

Only 3 of the 5 filters actually fit on the Avata 2 lens and the case they came in doesn’t fully close like my air 3s filters case closes. They aren’t really worth the price charged for them. I’ll probably end up buying a competitors set for filters that actually fit and don’t pop off simply by flying.