Astro Gaming - EN

I recently wanted to buy multiple headsets, but the store was out of stock for my desired product and similar products for an extended period of time. Eventually I bought from a competitor.

I ordered an item for a gift. Within an hour of placing my order, I cancelled the order personally with a representative because I had ordered the wrong item. The incorrect cancelled order was still shipped to me two days later. I have returned the item and received confirmation it was received on 12/12/22. It is now 1/2/23 and I have still not received a credit for the return. I sent an email and have gotten no response.

I accidentally bought a duplicate of a headset. I went through the process of returning the headset. Waited 14 business days for the return to be processed as they asked and STILL haven't received my refund for a box that hasn't even been opened. I'm thoroughly disappointed and although the person I bought the headset for originally likes the quality of the one we kept I will never buy from here again.

Ordered a mixbox, never came, never got a refund, didn't get an answer from support

Sent my A50 back to Astro over month ago because they sounded horrible compared to the 1st gen, and the headband wouldn't stay in place. Submitted a ticket a week ago. No refund, no communications from them.