Medical Alert

I have not had good experience so far. Wonder if you can watch over my Mom if you can't get my order right. Maurice was hard to understand, talked to low and ran words together. He gave me his number if I had question, called, left message. Haven't heard from him yet. I was questioning the price, he gave me two prices. And finally he spelled my moms name wrong even when I spelled it like, e for elephant,z like zebra, etc.,etc....?

Was promised the Medic Alert last Friday - today is Tuesday and it still hasn't arrived! I'm so disappointed. .

I ordered a unit almost a week ago and have not received any confirmation of any kind.

First of all have not received it this was the worst experience yet.tried to contact customers support to let them know it was sent to wrong address cant ever get thru. Her address is 4928 Dupont dr Dallas tx 75216 this have been going for a month.no very disappointing.

My mom had a false alarm and medical alert did not call her to verify that she was ok. They called me and alerted the officials needlessly. I was told that they called her but I checked her caller ID and there was no call.