Medical Alert

Was disappointed with your customer service. I called for help with activating my medic alert for my husband and asked for a call back. Waited 1 1/2 hrs. Then called again. Waited again for almost an hour. By that time, I was very upset and decided to can my order and return the system. The person from customer service tried to talk me into trying the system, but I was so upset with your customer service, that I didn't want to take a chance on trying the system for the 90 days they recommended. I asked for a return label and was assured that I would get it. Meanwhile, I will put a hold on the charge on my credit card so that I am not charged next month (Dec. 7) when the bill comes due, because it looks like it is going to take longer to get my credit on the credit card. Barbara Berkheimer

My Mom had a fall. I rushed to order and stressed the importance of having ASAP. There was supposed to be expedited shipping. I called 4 days ago and was told I would have it the end og the next day. Still not here! I sure hope the call center is better than sales and delivery!

I paid for 2 day shipping and it still hasn’t arrived 4 days later

Have no idea. Paid for it and never received it.

Have not received email saying when purchase would arrive either