Medical Alert

I spoke to a very nice person over the phone but what she represented to me on the phone is not what I got. I am very disappointed.

If I could rate my experience with the representative, LaKwan, I would give her a 0. She called me and I clearly explained to her that I would like to get a LifeAlert but I was on Hospice and on a fixed income. I told her to call back in January because I need my money for Christmas. Sue took my information and assured me the money would not be taken out or my account until January 5.2019. Today I found out she took the money out while I was talking to her. LifeAlert lost a customer.

The unit was sent to the wrong address, wrong state. It was delivered to my mother’s location in New Jersey. She has been a client for several years. The unit is for my use and I live in Florida. It is now on its way back to you in order to be sent to me after a week’s delay!

Not happy with my system still have not received return posted..

I cannot review because I have not received the apparatus