Medical Alert

CareGiver App still does not work. You have been notified of this repeatedly. Last notification was Feb 3. If you can't get it fixed then just admit it and refund us the $. There is no way for a consumer to follow-up on this issue. Customer service is limited to calling your automated phone system. Why not email?

great serves

Sandra (My Mom) Died and I called 3 times to cancel this service and get a refund for the rest of the year and I was kindly put on the line to wait for " cancellation" department and I was on hold ....hours. I finally hung up.That was with putting the phone on speaker and doing other things while I waited. Still not cancelled. They were wonderful and patient when she pushed the button by accident, Very responsive when she needed the EMTs ., I just cant seem to cancel it.

The last time I did not like the way they got in my house.They went next door and got a key to get in.Before the one came in with the key.Did everone get note about my key pad

Customer service awful. Wait time to speak with someone I have delet with a hour wait time. And my issue still is not settled. Tried calling again today Waite time 15 Minutes then transferred then on hold again.