Medical Alert

Received several incorrect bills. Each time I call, the customer rep assures me I do not owe the bill. Then here comes another bill. The customer reps are very nice but do not seem to be able to make correction. Surely someone at your company can get this corrected. I'm 91 yrs old and do not need this aggrevation.

I don't know who you are trying to reach but there is no Ron here

Your refund service is shameful, I sent back your equipment back in August it is now November 27th I am still waiting on my refund. The last time I called, you told me it would take about 2 weeks, I have a lot of patients, but you are buying your self a lot of negative advertising the longer I have to wait.

I have cancel this service and sent back all the equipment that they wanted back. Then I received another equipment and I called to say why am I getting this new equipment so I have sent it back the second time and I told them that I have cancel this service and they still billing me. I called again why are you billing me and they said must of been another mistake. And they’re still calling me to speak to them about the service. NO I don’t want the Sevices anymore. My Mother n law has past away. I didn’t have to explain that to them. I feel very harassed by the last call to them. Then they have the nerve to asked me for mother’s Death Certificate, I said that was personal. This is an harassment I keep on getting calls and said to call them back. I will NEVER recommend this to NO body.

My mother had two falls and a major head injury and the alarm never went off even after testing before and between falls. Now I’m having trouble getting refund for an alarm that never worked