Medical Alert

DON'T LIKE BRIGHT RED PENDANT.TOO CONSPICUOUS AND TOO HEAVY. DON'T LIKE INCREASE COST.

The only 3 times I had to use it, I have had a problem. For particulars you are welcome to call me at 803-644-0802 Proctor Bush

Too long to respond

I had a bad fall due to the Medical Alert system. I bumped into my desk in the rear of my house and heard the Emergency Call. In my rush to clear the system in my kItchen, I fell on the sill to the room and badly injured my face. If the pendant had a shut off button this would not have happened. I could cleared the emergency call from my office. I phoned your customer service after the accident and was told I should not have hurried. I was told I had 16 seconds to get to the phone before emergency came to my door. Thanks a lot. I am looking now for a company that offers a cancel button on the pendant.

when I fell my alarm did not go off & I couldn't push the button.