Medical Alert

I am NOT Betty Jo. My uncle has medical alert. He pushed his call button, and they dispatched. EMT BEFORE calling our contact numbers. No apology either.

I waited for over 10 minutes to talk to someone and all of a sudden I was cut off. I dialed again and waited for 7 or 8 minutes and finally spoke to a person that had such an accent I could not understand what she was saying.

Disappointed in the only time I actually needed to use it for an emergency, it kept giving me a delay message response and we had to call 911 ourselves. Will be searching for an alternative when membership year is complete. Is unfortunate because a few times I accidently triggered the alarm, I got immediate resonses.

I asked for a return call to speak to a person, never received a return call.

You do not follow our call back instructions.