Overall, reliable, fabulous service. Unfortunately,
Overall, reliable, fabulous service. Unfortunately, there was a problem with one of the devices at a critical time. The alert fell out of the holder when pressed, and was not accessible. Another issue involves a NYC law, which does not allow a cancellation of dispatch, making some EMS visits unnecessary. Medical Alert has a system to correct for this, however someone must be available to answer the phone and verify the emergency call.