www.joyja.com

Ordered February. Got an exception, no package, no communications from company. Emailed multiple times, no answer. The joyja@help email DOESNT WORK!! So angry, NO communication, no follow up, nothing. Now leaving bad reviews in hopes that SOMEONE will reach out. . .

Hello, I've sent 2 emails since Jan 15th regarding my purchase and needing to return items and have yet to receive a response. I'd love to return the items as they do not fit properly. Hoping this may spark someones attention to reply to my email. Order #44027. Once I'm in contact with customer service to return my items I'll pull down this review. Thank you for your help and support!

These just didn’t work for me. They didn’t fit me as I had expected, were a much lower rise than I had been anticipating, which just wasn’t comfortable for me. But they also weren’t nearly as absorbent as I had hoped. I wore them for about an hour and leaked right through and stained them on the 3rd day of my cycle, when I wasn’t at my heaviest flow. But the worst part was that I had sent several emails to their help desk, and all of them just bounced right back to me. I tried to email their mother company, adore me, someone responded initially, said they’d forward me to someone else, I received one more email, responded and then it’s been radio silence since then. I have 9 pairs still in their packages that I just have no use for ☹️

Still waiting for a delivery from the beginning of December. And no way to communicate as the “joyja help” to communicate DOESNT EXIST! Even had another family member try. Supposedly Mail carrier hasn’t even received it yet! Thinking I got scammed by your company. Couldn’t be more disappointed in a retail business.

Haven’t received my package.