www.joyja.com

I love the underwear but I’m writing to complain about my customer service experience. I noticed my order had 2 size Medium panties on my most recent order (I meant to do all large) immediately after placing the order I emailed to get them switched out to the correct size but was told there was nothing you could do. Poor service. The order hadn’t even been fulfilled yet. Do better please. Idk if I’ll order again.

I purchased the Alice bikini style in the Breezy Palms colour. I was a little disappointed to discover that the colour of the panty was not as it appears on the website. On the website, the panty features a botanical print over a vintage beige/yellow background, but the one I received featured a white background instead. While the print is still beautiful, I really loved the vintage look of it as featured online and was disappointed when the background turned out to be white. Additionally, with the bikini style, I would advise anyone that is on the higher end of the measurement spectrum for a given size to size up one. I purchased the large, and while it fits me, it's a little tight making me wish I had gone up to an XL. (However, I also bought the Lily thong in a large and it fits just fine, so I think it depends on the style - I would definitely size up with the bikini style next time). On a positive note, the print is beautiful and I love that Joyja has organic cotton versions of some of their styles - I would love to see this continued and expanded :)

I love the product however it is really expensie and delivery is slow. I have been waiting 4 weeks and still havent gotten my last order

These products were comfortable and seem like ok quality, and I love all the pattern choices, but I was surprised at the absorbance of the level I chose based on the metrics provided (less absorbent than expected)

The underwear is cute, it came quickly, but the product is subpar. The pad part doesn't go far enough up the back.