us.cambridgesatchel.com

The bag is beautiful with many wonderful colors options and sizes - overall great quality. However, the straps are way too long, as the as the strap sizes are meant for unisex audience. ( I am an average if not taller woman at 5’6” and I guarantee most of the purchasers of this particular model are women). Unfortunately, I will have to spend extra money to get the straps adjusted as it looks sloppy with no woggle (belt) to hold the extra material. Huge design flaw.

I live in the US, and returning the bag was a NIGHTMARE. The cheapest postage to send it back was $50! In order to get the return “approved” I had to wait for someone to respond. I had to reach out twice, because the first time I got no response, but they claimed that they did respond to the original. The quality of the bag was underwhelming. The leather edges aren’t finished, which made it feel cheap. Overall, I would not order from this company again.

not what I was looking for.

I got the 13in pink initially and the color seemed very muted in person compared to the pictures and the bag a little small for my liking. I did love the magnetic buckles. The return process was very difficult. I had to figure out how to get the package back to the company with little to no assistance from the company. I have never shipped international before so the shipping was confusing and I ended up paying more in shipping than about half the cost of the bag. I did purchase the 15 in in the in between and liked the color this time (green) but the buckles not being magnetic is a real issue for me. I love the quality of these bags but the issues above have really deterred me from wanting to order from them again :/

No one care to match the price